PURPOSE OF JOB

To manage the Jump Jam Café and optimise profit, whilst remaining consistent with the company ethos of delivering quality, value and great customer service. To collaborate with the Senior management team to ensure that this part of the business is performing optimally.

WORKING HOURS

37.5 Hours per week. The Job Holder will be expected to work flexibly within the opening hours of the cafe operation, including weekends and bank holidays.

KEY ACCOUNTABILITIES FOR THE CAFÉ ADMINISTRATION

• To work in close liaison with the Operations Director and Management

• To develop and manage relationships with customers, staff and suppliers.

• To train and manage café staff.

• To manage all aspects of the daily running of the Café including some food preparation, restocking and delivery of goods to the café in liaison with the Operations Director, ensuring its smooth running and proper administration.

• Provide reports on request and liaise with the accountant as necessary, including contributing to the preparation for the Café and maintenance of the appropriate records, reports.

• Prepare information for the payroll to pass to the Payroll administrator.

• To contribute to the successful implementation of new cafe developments

KNOWLEDGE AND SKILLS REQUIRED

• Proven management and organisational skills - with thoroughness and attention to detail.

• Proven leadership and ability to work on own initiative without supervision.

• Proven cooking skills and knowledge of food

• Food Hygiene or Food Handling Certificate is required

• Proven interpersonal skills - able to develop good work relationships, enjoy meeting and working with people at all levels and from diverse walks of life.

• Computer literate with word processing, database, spreadsheet and Internet research

• A working knowledge of budgets and budgetary control.

• Energy and persistence to see tasks through to successful completion and able to work additional hours when necessary.

• A working knowledge of Health and Safety requirements.

• A pleasant personality with a sense of humour and the ability to establish a rapport with a wide cross section of society.

NATURE AND SCOPE

The success of the Cafe is dependent on the effectiveness of the management. The whole operation must present a friendly and welcoming environment in which customers feel comfortable, enjoying excellent service. While receiving guidance from the Management team, the successful development of the Café will depend to a large extent on the imagination, initiative and energy of the Manager. A combination of flexibility, enthusiasm, innovation and sound organisational skills is essential.

This job description is not exhaustive and is liable to review following discussion with the job holder.

OTHER INFORMATION

All employees have a duty under the relevant Health and Safety at Work Laws to ensure that their working environment is kept free of hazards that may prove injurious to themselves, their colleagues and all those engaged in Cafe’s business, as well as any visitors.

All employees have a duty to comply with the UK’s Equal Opportunities Policy in their contacts with other staff, customers and visitors.

The Post Holder will maintain appropriate customer confidentiality information and will be expected to comply with all aspects of the Data Protection Act.

REMUNERATION

Salary: £17,000 to £19,500 per annum depending on experience. A Bonus related structure is also in place allowing for the correct candidate to excel in this position.

I’M INTERESTED! WHAT’S NEXT?

How to apply: When submitting an application, please send your CV with a covering letter, detailing why you feel you are the best candidate for this position, giving relevant experience, your pay expectations and confirming your availability. Please also be sure to let us know which site and position you are applying for and whether you are looking for full or part time hours.

I’M INTERESTED! WHAT’S NEXT?

How to apply:

Please send your application to: jobs@jumpjam.co.uk