ABOUT JUMP JAM

Jump Jam is the biggest thing in sporty-adrenaline- fun to come out of the UK.

A giant spring loaded urban playground of wall to wall trampolines, JUMP Jam. offers an airborne adrenaline rush with a soft landing for everyone from young children learning tricks and flips, to athletes doing air-sports acrobatics.

Our people are our most important ambassadors for the JUMP Jam. brand, and we work hard to ensure we have people on the team who can provide the best possible experience to everyone who walks through our door.If you’re full of enthusiasm and love working with people, Jump Jam could be the ultimate fit for you.

Key responsibilities:

Maintain out of this world guest experience, service and satisfaction whilst maintaining safety and cleanliness standards, overseeing a 15,000 sq. ft. area of ‘Jump Zone’.

Health and Safety of or guests is the number one objective each and every visit while maintaining high safety and cleanliness standards

Provide and maintain out of this world guest experience, service and satisfaction.

Promote adherence to the Company Health & Safety Policy to ensure the safety of customers and staff.

Safety of our guests must be your paramount objective.

Greet and assist all customers entering our courts

Explain the rules for each station and answer any questions our guests may have

Coordinate the clearing of the courts of customers whose time has elapsed

Monitor, clean and organise the locker room, café seating areas and safety equipment

Report any problems with equipment to the Floor Manager immediately

Ensure that the first aid backpacks are fully stocked

Report all incidents and injuries immediately to the Floor Manager

Implement first aid as necessary (full training will be given)

Adhere to the Company’s Health & Safety Policy

Cleaning of the ‘Jump Zone’

About You:

Skills, personal attributes and experience required:

Previous supervisory experience in a similar environment is desirable

An outgoing personality, can-do attitude and out of this world customer service skills

You can think quickly, react to and handle situations calmly and responsibly

You are able to demonstrate how to use the equipment (full training will be given)

A first aid qualification is desirable but full training can be arranged

Working hours:

Flexibility is essential as shift hours can vary and will include days, some evenings, weekends and Bank Holidays throughout the year. Overtime may also be required as business dictates.

Hours can range from 16-40 per week, consisting of shifts starting as early as 9am and ending as late as midnight at weekends, including opening and closing duties.

Please send your application to: jobs@jumpjam.co.uk

Clearly stating what position you are applying for.